Shipping policy

Last Updated: August 2026

At Elegant Clothing Store, we are committed to delivering your orders safely and efficiently across Pakistan. Please review our Shipping Policy below.

Order Processing

  • Orders are processed within 1–2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you will receive a shipping confirmation.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Please note that delivery times may vary during public holidays, sales events, or due to unforeseen courier delays.

Shipping Charges

Shipping charges are calculated at checkout, unless a free shipping promotion is active.

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive tracking information (where available) so you can monitor the delivery status of your parcel.

Delivery Attempts

Our courier partners will make delivery attempts according to their standard procedures.

Please ensure that the shipping address and contact number provided during checkout are accurate to avoid delays.

Incorrect Address

Customers are responsible for providing the correct shipping information.

Elegant Clothing Store is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

Damaged or Missing Items

If your order arrives damaged, incomplete, or you receive the wrong item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

  • Your Order Number
  • Clear photos of the product
  • Photos of the packaging (if applicable)

Delivery Delays

While we work with trusted courier partners, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier operational issues
  • Remote delivery locations

We appreciate your patience in such situations.

International Shipping

At this time, Elegant Clothing Store ships within Pakistan only.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions about shipping or your order, please contact us:

Elegant Clothing Store

Phone: +92 318 3553080

Email: contactelegantclothing.store@gmail.com

Our customer support team aims to respond to all inquiries within 24 business hours.

Thank you for shopping with Elegant Clothing Store. We appreciate your trust and are committed to providing a smooth, reliable, and premium shopping experience.